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FREEDIVING SRI LANKA | TERMS AND CONDITIONS

By booking with Freediving Sri Lanka you agree that you have read and understood Freediving Sri Lanka’s Terms and Conditions below. 

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Making a booking with us

Bookings are only confirmed once full deposit payment has been received by Freediving Sri Lanka. By paying, you are confirming that everyone in the booking:

  • Can swim at least 25m unaided

  • Is fit and agile enough to participate in the activity booked

  • If training with Freediving Sri Lanka, has the appropriate certification 

  • Is at least 15 years old

  • Will bring any relevant medications with them and inform the instructor of any relevant conditions (e.g. asthma inhaler, diabetes). If they do not bring their medication, we may refuse to take them on the activity, with no entitlement to a refund. 

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Included in sessions/courses (unless otherwise specified)

  • Wetsuit

  • Fins

  • Mask

  • Snorkel 

  • Weights and weight belt

  • Transportation from Freediving Sri Lanka to the dive site

  • Certification upon successful completion of the course

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Not included in trainings/courses (unless otherwise specified)

  • Swimwear

  • Towel

  • Accommodation

  • Food & water

  • Transport to Freediving Sri Lanka or other designated start points for the course

 

Use of Gift Vouchers

Gift Vouchers are transferable and are valid for 1 year from date of purchase. They are not refundable. No cash will be given as change if the full amount is not spent. They can be redeemed for full or partial payment for any training or course.

 

Before your activity/course

Freediving Sri Lanka will contact you via WhatsApp during the days prior to your course or training to provide all information. You can contact us on WhatsApp +972503310080 with any questions prior to your course or training.

 

The day of your training/course

It is the responsibility of the booker/participants to be prompt at the venue to ensure that the activity runs on time. If you are more than 25 minutes late, the activity might start without you and you are not entitled to a refund or voucher for the missed activity. It is the responsibility of the booker/participants to inform the instructor of any medications/illnesses/injuries that may impact the activity.

We may take photos and videos during your session. By booking with us you agree to inform us if you are not happy for photos/ videos to be used for marketing purposes (both online - website, social media, third party websites etc -  and for print).

 

During your activity/course

We can store your property in Freediving Sri Lanka but it is done so at your own risk. Freediving Sri Lanka assumes no responsibility for any items left in our care.

You must listen and follow the direction of your Freediving Sri Lanka Instructor at all times. If you are deemed to not be cooperating or being unsafe, you will be asked to leave the activity and not entitled to a refund. Freediving Sri Lanka will only take participants on an activity who are free from the influence of alcohol and drugs. 

 

Equipment

We ask that you treat Freediving Sri Lanka’s equipment with care. If you damage or lose any Freediving Sri Lanka equipment, you agree to pay the cost of replacing or repairing the item as a result of your misconduct or negligence. This includes both hardware and clothing (such as wetsuits, masks, snorkels, fins, weights). 

 

Dive location and conditions

Freediving Sri Lanka reserves the right to determine the location of the dive site based on the weather and conditions up to and including the day of the course or training. This decision is made with safety and the enjoyment of our divers at the priorities. 

 

Cancellation Policy

If YOU have to cancel:

We understand things happen and you may have to change your plans. 

  • If you cancel 7 working days prior to the session or course date: full deposit refund will be given.

  • If you cancel less than 7 working days prior to the session or course: we will give you a voucher for the deposit value of the training or course to use at another time. The vouchers are transferable and have a 365 day validity. 

If WE have to cancel

We are based in wonderful, wild Sri Lanka and unfortunately the conditions do not always play ball. We will always try to give you as much notice as possible but sometimes unpredicted things happen. If we have to cancel, you have a few options:

  • You can reschedule to another course or training date

  • Get a voucher for the deposit amount to use at another time 

  • Get a full deposit refund as the weather/conditions are the one thing we can’t control and we want you to have the best possible experience. 

 

Acceptance of Risk

Participants are to be aware that outdoor activities have an element of risk and that participation is at the customer's own risk. Freediving Sri Lanka takes no responsibility for any accident, injury, or loss of property, etc. that might result during or as a result of the conduct of the arranged activities. Some activities must be completed once commenced as the safest option.

 

Liability

We have $5 million public liability insurance and all instructors are fully qualified and accredited by Apnea International or an equivalent organisation. Freediving Sri Lanka will not accept liability of personal injury sustained to participants as a result of not following Freediving Sri Lanka staff’s instructions.

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